No one likes to do it, and yet you can’t avoid it. That could be said about many tasks in life, but firing an employee can be among the most difficult.

Managers who are good at finding the right people for a job, aren’t lucky; they’re skilled.

Most managers know they have hard jobs and that they could do better. They just don’t know how.

The question of the difference between managers and leaders is an old one. Yet most of us confuse them, or use them interchangeably.